- Choose the firearm you want to purchase. Once you complete your purchase, the retailer will send you an email asking for a copy of our Federal Firearms License (FFL).
We are registered and listed through MOST of the popular online retailers (GunBroker, Bud's Gun Shop, RKGuns, etc.) who already have a copy of our Federal Firearms License. However, if your retailer does NOT have our license on file, please forward their contact information along with your order info to Sales@fenixammo.com. Please DO NOT ask us to send our FFL before you have committed to the purchase.
- The retailer will send you an email with tracking information for your order. We highly recommend you send us your contact information as it is common for retailers to forget to list your phone number on the packing slip.
- Once the item has arrived, you will need to pick the item up from our facility in person. Please have your driver's license, concealed pistol license (CPL), and any other documentation we need. Resident aliens will need to have their green card on hand
- Firearms will be available for transfer within 24 hours after being received. You may come to our facility during normal business hours (8AM-430PM Monday through Thusday, and 8AM-330PM Fridays) to pick up your firearm. We will not make special arrangements for you and we will not contact you to set up an appointment. You do not need to call us for an appointment, nor will we call you.
- If you do not purchase an FFL Transfer through the website, and we are not provided with your contact information by the seller, we will not search for you. You ordered a firearm - it is your responsibility to come pick it up. Firearms left here longer than 180 days will be forfeited.
- We are a manufacturing company first and foremost, so it can take time for us to properly document your order and prepare for your arrival. IF YOU SHOW UP TEN MINUTES AFTER THE TRACKING NUMBER SAYS YOUR ITEM WAS DELIVERED, YOU WILL BE WAITING PATIENTLY OR YOU MAY BE TOLD TO COME BACK TOMORROW.
- Our job is to complete the background check and paperwork. We are not responsible for checking the status of your package, dealing with shipping delays, tracking your package, or anything related to your transaction with the firearm retailer.
IF you agree to all of the following conditions, please proceed with your purchase.