The Fenix Quality Management System

Quality - Repeatability - Superiority

Our Mission Statement and our Quality Business Model outlines Fenix Ammunition’s commitment to overall Quality. Our meticulous dedication and strive for perfection gives us the tools necessary to achieve world class status.

Accurate, repeatable, and just downright perfect ammunition is all we produce.

Incorporating leading manufacturing methods like Six Sigma / Lean and Statistical Process Control enables us to keep tolerances closer than mil specs. Nonconformities are a faint memory in the past.  Our QMS known to us as our Quality Business model because we encompass quality throughout the business and not just for manufacturing. This philosophy extends quality and perfection from customer service to same day shipping.

 

The Quality Business Model

  1. INTRODUCTION

This Quality Manual demonstrates and documents Fenix Ammunition’s commitment to maintaining a high-level of quality and strong customer service within an environment that has safety, quality and customer service as top priorities and whole heartedly fosters continual improvement.

Since the philosophy of Fenix Ammunition is that quality is an integral part of the entire business operation, hereafter this Quality Manual will be referred to as the Business Operating Manual. The organization has implemented this change and as part of the implementation, the term “Quality Management System” will also be referred to as the Business Management System.

  1. CONFORMANCE to STANDARDS

All SAAMI (Sporting Arms and Ammunition Manufacturing Institute) applicable manufacturing, safety and product specifications subject to ANSI (American National Standards Institute) review.

In addition Fenix Ammunition also complies with all FFL (Federal Firearms Licensing) codes and restrictions under the department of the United States ATF (Alcohol, Tobacco and Firearms).

  1. SEVICES OFFERED

Fenix Ammunition is a producer and manufacturer of precision pistol and rifle ammunition.  Fenix Ammunition manufactures, inspects and ships its products to OEM’s and performs individual sales over the internet. It is the company’s vision to provide the best possible ammunition to the industry and maintain world class customer support.

  1. MISSION STATEMENT

At Fenix Ammunition we are committed to making the kind of products that delight the most demanding users. Men and women who expect—and some whose lives may at times depend on—ammunition that performs consistently, accurately, and with minimal fouling. True and reliable performance no matter how hot the action or how gritty the conditions.

We live at the corner of old-fashioned craftsmanship and state-of-the-art manufacturing; of practical know-how and material science. While our ammunition ranks among the best money can buy, our prices rank among the best value for money. Thanks to our unique, proprietary processes we own the sweet spot where superior quality meets affordability.

  1. QUALITY MANAGEMENT SYSTEM (QMS)

Fenix Ammunition has established, documented and implements an effective QMS as a means of ensuring that it’s Management and Manufacturing processes conform to specified requirements, to foster an environment of continual improvement with an eventual goal of achieving perfection, and to identify its position as a leading producer of quality ammunition.

Fenix Ammunition’s QMS is comprised of the Core and Support Business Processes that take market opportunities and converts them into value added outputs to satisfy our customers’ needs and expectations

The criteria and methods required to ensure the effective operation and control of these processes are defined and documented.

The entire QMS documentation and other key information necessary to support the operation and monitoring of the department business processes are available to all department employees, and other parties requiring access, on the quality network.

Appropriate levels and types of monitoring and measurement of core and supplemental processes have been determined and are documented in relevant policies and procedures.

The QMS includes policies and procedures for implementation of actions required to achieve planned results, and for continual improvement of the business processes.

 

The remainder of our Quality Business System document can be viewed by request by potential OEM customers.